Tell Tom about the job

No. Tom comes out, looks at the job and gives you a price, and there is no charge and no obligation for that. If the job is not worth doing the way you have described it he will tell you that too.

Roughly 20 miles from Winscombe, which covers Winscombe, Sandford, Banwell, Churchill, Axbridge and the villages between them, out as far as Clevedon. If you are near the edge of that, ask anyway, it is usually a yes for a job of a decent size.

It depends on what is already booked and on the weather, since most of this work is outdoors. Tom will tell you a realistic date when he quotes rather than a hopeful one, and if it slips you will hear it from him before you have to ask.

Your postcode, what you are trying to achieve and a couple of photographs if you have them. Photographs save a visit on the simple jobs and make the visit far more useful on the complicated ones.

Agreed with you before the work starts and set out in the quote. Larger jobs are usually staged so you are never paying a long way ahead of what has been built.